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How to get your WhatsApp display name approved?
Previously, only verified badge holders could have their approved display name appear in chats with customers. From 2024, any business that has a record of high quality messaging, has passed the Display Name Review, upon meeting the necessary criteria, will have their display name automatically shown in the chat.
Here’re how the WhatsApp account is shown on customers end before and after your WhatsApp Display name has been Approved.
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Please note that this feature is completely handled by Meta and it is being rolled out gradually. We do not have any information on whether it will be applied to businesses.
For more details, please follow Meta guideline here.