View Broadcast

View broadcast details to the selected channel with just one click

Broadcast Status

You can check the broadcast sending status (Sent/Sending/Scheduled/Failed) on the Broadcasts page.

Broadcast in "Sent", "Sending" or "Failed" status will not be able to be edited again.

Broadcast Response Rate

Next to the status of the broadcast message, you can find statistics to check the response rate of the broadcast.

Broadcast message status

Clicking on Action button, then click Export.csv, you can view the message details of the broadcast, sorted by status.

Export CSV

You can click Export CSV to export a CSV file to view the campaign's individual message status.

Failed Reason

You can check the reason why the message failed to send here in the exported CSV file.

For more information on why WhatsApp messages fail to send, please refer to the link below to check the error code:

Error Codes - Cloud API - Documentation - Meta for Developers