Migrate from a WhatsApp Business App Account
If your phone number is currently used for a WhatsApp Business App account and you wish to migrate it to a WhatsApp API account without chat history and contacts data lost, you can consider onboarding your existing WhatsApp Business App number in "coexistence mode".
If you want to completely delete the original WhatsApp Business App account and onboard as a new number, please ensure that your contacts and chat history are backed up beforehand.
💡 For exporting chat history of WhatsApp Business App accounts, please refer to 👇
How to Export WhatsApp Business App Chat History
💡 For contacts back up, you can either try the following ways or contacts us via [email protected] for help
Sync WhatsApp Contacts with Your Phone's Address Book or manually save the contacts
Export Contacts Using a Third-Party Tool