Use ChatBooster in Claude
Connect ChatBooster to Claude to look up customers, triage your inbox, reply to existing conversations, and check performance — in plain language.
What you need
- A ChatBooster account. If you don't have one, you can sign up during the connection flow.
- A workspace with at least one connected channel (WhatsApp, Messenger, Instagram, LINE, …). Without a channel there is no customer data to query yet.
- Claude on the web (claude.ai).
Connect
- In Claude, open Settings → Connectors, find ChatBooster, and click Connect.
- Sign in to ChatBooster (or create an account). We send a verification code to your email.
- Choose the workspace Claude should use, review the requested permissions, and click Allow.
- You return to Claude automatically. The connection is ready.
Permissions
| Scope | What it allows |
|---|---|
chatbooster:read | Read contacts, conversations, messages, tags, lists, broadcasts and analytics |
chatbooster:write | Add or remove contact tags, add notes, change conversation status, assign conversations, set conversation labels, and send messages in existing conversations |
offline_access | Stay connected without signing in again |
Claude can only see and do what your ChatBooster role allows in that workspace.
Your first task
Ask Claude:
Check my ChatBooster workspace setup.
Claude tells you whether your workspace is ready. If no channel is connected yet, open the setup page it links to, connect a channel, then send a test message to your own number or page. When your workspace has data, try:
- Show my five most recent open conversations and summarise them.
- List my five most recent contacts with their tags.
- How did my latest broadcast perform?
You can also open the setup page anytime from ChatBooster: open Account settings → MCP connection, then click Get started next to your Claude connection.
Sending messages
send_message really sends a message to your customer, and a sent message cannot be recalled. Claude will usually ask you to confirm first — review the recipient and the text before you agree. Broadcasts can be viewed and analysed in Claude, but not created or sent.
Plans and billing
Your workspace's ChatBooster plan applies as usual in Claude. Manage your plan and billing on the ChatBooster website; you don't need to reconnect Claude after changing plans.
Troubleshooting
| What you see | What to do |
|---|---|
| Claude asks you to choose a workspace | Ask Claude to list your workspaces and switch to one |
| "Permission denied" | Your role in this workspace doesn't allow this action; ask your workspace owner |
| Empty results | Ask Claude to check your workspace setup; you may not have connected a channel yet |
| "Too many failed attempts" when signing in | Wait 15 minutes, then request a new code |
Disconnect
In Claude, open Settings → Connectors → ChatBooster → Disconnect. You can also revoke access from ChatBooster: Account settings → MCP connection. Disconnecting doesn't delete any ChatBooster data.
Privacy
See our privacy policy for what data we process and how to request deletion. Questions: [email protected].